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Disclaimer
Due to the nature of performance applications, all products and
services are sold without any expressed warranty or any implied
warranty of merchantability or fitness for a particular purpose.
KMS shall not, under any circumstances, be liable for any special,
incidental, or consequential damages, including, but not limited
to, damages or loss of other property or equipment, loss of profits
or revenue, cost of purchased or replacement goods, or claims of
customers of the purchaser which may arise and/or result from the
sale, installation or use of these parts. KMS reserves the right
to make product improvements/changes without notice and without
incurring liability with respect to similar products previously
manufactured. All sales are final.
Return Policy
All products are inspected at the time of shipping to insure that
we only ship the finest quality products. Occassionally mistakes
are made. Purchaser may return products only in the following two
(2) circumstances.
(1). WRONG ITEM(s). If we determine that
we have shipped the wrong
product to you we will send you the correct
item at our cost by a shipping method we choose.
We will send you a USPS Priority Mail label and
pre-paid postage to send the incorrect item back to
us. The incorrect item must be returned to us in its original
condition and packaging within 1 business day
after receiving the return labels and postage from us.
(2) DEFECTIVE MERCHANDISE. Defective
merchandise may be returned
for a direct replacement. The specific procedures
for returning defective merchandise are as
follows. The item(s) must be returned within two (2)
business days of receipt. The item(s) must be sent in
the original packaging and must include all original pieces.
The item(s) must be sent to KMS Engine Development,
70 Creekside Lane, Covington, Georgia 30016
by US Priority Mail with Signature Confirmation. The
day of receipt is determined by the delivery confirmation
date provided by the carrier. We will send you
a direct replacement on the same day as we receive
the defective item(s) and confirm the claimed defect(s).
Buyers must follow these procedures exactly
to pursue exchanges. We will not accept any item(s)
shipped to us by any means other than USPS Priority
Mail with Signature Confirmation. International items
must be sent by USPS Global Priority Mail with Signature
Confirmation. There are no exceptions to this
policy.
UNDER ALL OTHER CIRCUMSTANCES SALES ARE FINAL.
ITEMS DAMAGED DURING SHIPPING.
Items damaged en route by the carrier are not our responsibility.
Concerned buyers may request and add insurance to the shipping charges
for their item(s). Buyer must specifically request shipping insurance
and specify the amount of insurance in US dollars. Otherwise, the
buyer assumes responsibility for pursuing damage claims with the
carrier. There are no exceptions to this policy.
PRODUCT EXCHANGES.
We will accept any KMS product returned by the original purchaser
for any reason within 3 business days of receipt for a store credit
less a 20% restocking fee. Returned items must be sent to KMS Engine
Development, 70 Creekside Lane, Covington, Georgia 30016 by US Priority
Mail with Signature Confirmation. International items must be sent
by USPS Global Priority Mail with Signature Confirmation. The day
of receipt is determined by the delivery confirmation date provided
by the carrier. Items returned by any other means will not be accepted.
There are no exceptions to this policy.
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